Privacy Policy

We collect information you provide, such as your name, email address, company details, account information, campaign content, recipient data, and support requests.

We also collect technical and usage information needed to operate and secure the service, including log data, device and browser details, and interactions with our website. Cookies and similar technologies may be used for sessions, preferences, and service analytics.

We use information to provide and improve the service, authenticate accounts, create and manage campaigns, deliver requested features, provide support, monitor performance, prevent abuse, and meet legal and security obligations.

We process sender and recipient information as needed to deliver campaigns, record delivery events, and provide analytics. You are responsible for having the rights, notices, and legal basis required to upload data and contact recipients, and for following applicable privacy and anti-spam laws.

We may share information with service providers that help host, secure, authenticate, analyze, and operate PrecisionMail. They may process information only to provide services to us. We may also disclose information when required by law, to protect users or the service, or in connection with a business transaction.

We retain information for as long as reasonably necessary to provide the service, maintain security and business records, resolve disputes, and comply with legal obligations. We use reasonable safeguards, but no online service can guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You can update account details through the service or contact support to submit a privacy request. We may need to verify your identity before responding.

Your information may be processed in countries other than where you live, with safeguards where required. PrecisionMail is intended for business users and is not directed to children; contact us if you believe a child has provided personal information.

We may update this policy as our service, practices, or legal obligations change. The current version will be posted here with an updated date. For privacy questions or requests, contact the PrecisionMail team through the support channel associated with your account.